Terms & Conditions

Effective Date: 2 June 2026

1. Introduction

Welcome to World Pass Connect Pvt Ltd ("World Pass Connect", "Company", "we", "us", or "our").

These Terms of Use ("Terms") govern your access to and use of our website, products, and services, including:

  • * International eSIM plans;
  • * International travel SIM solutions;
  • * Travel prepaid cards and related travel services;
  • * Any associated products, support services, and website features offered by World Pass Connect.

By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to purchase and use our services.

By using our services, you represent and warrant that:

  • * The information you provide is accurate and complete;
  • * You have the legal authority to enter into these Terms;
  • * You will use our services only for lawful purposes.

3. Services

3.1 eSIM Services

World Pass Connect provides international eSIM connectivity solutions through partner mobile network operators and service providers.

Service availability, network coverage, speed, and performance may vary depending on:

  • * Destination country;
  • * Local carrier networks;
  • * Network congestion;
  • * Government regulations and restrictions.

3.2 Travel Cards

World Pass Connect may offer international travel cards issued by authorized banking or financial partners.

The use of travel cards may be subject to additional terms, conditions, and regulations imposed by the issuing institution.

Users must comply with all applicable foreign exchange and financial regulations.

4. Device Compatibility

Customers are responsible for ensuring that:

  • * Their device supports eSIM functionality;
  • * Their device is carrier-unlocked;
  • * Their device meets any technical requirements specified on our website.

World Pass Connect shall not be responsible for service issues arising from incompatible devices.

5. Account Registration

Certain services may require account registration.

You agree to:

  • * Maintain accurate account information;
  • * Keep login credentials secure;
  • * Notify us immediately of any unauthorized access.

You are responsible for all activities conducted through your account.

6. Orders and Payments

6.1 Pricing

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, fees, and charges will be displayed during checkout where required by law.

6.2 Payment

Payment must be completed before service activation or product delivery.

We may use third-party payment processors to facilitate transactions.

6.3 Fraud Prevention

We reserve the right to reject, suspend, or cancel any order that appears fraudulent, unauthorized, or suspicious.

7. Activation and Usage

eSIM Activation

Customers are responsible for:

  • * Installing the eSIM correctly;
  • * Following activation instructions;
  • * Activating the eSIM within the validity period.

Unused data, expired plans, or unused service validity periods are generally non-refundable unless otherwise required by applicable law.

Travel Cards

Customers must activate and use travel cards according to the instructions provided by the issuing institution.

8. Service Availability

While we strive to provide uninterrupted services, we do not guarantee:


  • * Continuous availability;
  • * Uninterrupted connectivity;
  • * Specific network speeds;
  • * Coverage in all geographic areas.

Service interruptions may occur due to:

  • * Network maintenance;
  • * Technical failures;
  • * Third-party carrier issues;
  • * Government actions;
  • * Events beyond our reasonable control.

9. Refunds and Cancellations

Refund eligibility is governed by our Refund Policy.

Generally, refunds may not be available once:

  • * An eSIM has been activated;
  • * Data usage has commenced;
  • * A travel card has been issued or activated.

Requests for refunds will be evaluated on a case-by-case basis.

10. Prohibited Activities

You agree not to:

  • * Use services for unlawful purposes;
  • * Resell or redistribute services without authorization;
  • * Interfere with network operations;
  • * Attempt unauthorized access to systems or accounts;
  • * Engage in fraudulent or abusive activities.

We reserve the right to suspend or terminate services for violations of these Terms.

11. Intellectual Property

All content on the website, including:

  • * Logos;
  • * Trademarks;
  • * Text;
  • * Graphics;
  • * Software;
  • * Product information;

is owned by or licensed to World Pass Connect Pvt Ltd and protected by applicable intellectual property laws.

No content may be copied, modified, distributed, or reproduced without prior written permission.

12. Third-Party Services

Our services may rely on third-party providers, including:

  • * Mobile network operators;
  • * Payment gateways;
  • * Financial institutions;
  • * Technology vendors.

We are not responsible for the acts, omissions, policies, or service interruptions of third-party providers.

13. Limitation of Liability

To the maximum extent permitted by law, World Pass Connect shall not be liable for:

  • * Indirect or consequential damages;
  • * Loss of profits;
  • * Loss of business opportunities;
  • * Loss of data;
  • * Service interruptions caused by third parties.

Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless World Pass Connect Pvt Ltd, its directors, employees, affiliates, and partners from any claims, losses, liabilities, or expenses arising from:

  • * Your use of our services;
  • * Violation of these Terms;
  • * Violation of applicable laws or regulations.

15. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information as described in the Privacy Policy.

16. Changes to Terms

We may update these Terms from time to time.

Updated versions will be posted on our website with a revised effective date.

Continued use of our services after changes become effective constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

18. Contact Information

World Pass Connect Pvt Ltd

Email: info@wsim.in

Website: www.wsim.in

For questions regarding these Terms, please contact our customer support team.